[Comment from Opsgenie]Barb O'Connell acknowledged alert: "Bitbucket Cloud is experiencing issues with Billing"
Posted May 11, 2020 - 13:43 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [We are continuing to monitor for any further issues.] has changed as [This incident has been resolved.]. " on alert: "Bitbucket Cloud is experiencing issues with Billing"
Posted May 11, 2020 - 06:33 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are continuing to monitor for any further issues.]. Statuspage incident component [Purchasing & Licensing] status [major_outage] has changed as [operational]. " on alert: "Bitbucket Cloud is experiencing issues with Billing"
Posted May 11, 2020 - 06:07 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING]. Statuspage incident message [We are investigating an issue with our purchasing and licenses services that is impacting all Cloud customers. Sign ups, purchases and payments are affected.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Bitbucket Cloud is experiencing issues with Billing"
Posted May 11, 2020 - 05:56 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident name [Bitbucket Cloud is experiencing issues with Billing] is updated as [Bitbucket Cloud Purchasing and Licensing Outage]. " on alert: "Bitbucket Cloud is experiencing issues with Billing"
Posted May 11, 2020 - 05:30 UTC
Investigating
We are investigating an issue with our purchasing and licenses services that is impacting all Cloud customers. Sign ups, purchases and payments are affected.