[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED]. Statuspage incident message [Our engineering team has identified the issue and has corrected it. The system is working to clear the backlog recording within the next 24 hours.] has changed as [This incident has been resolved]. Statuspage incident component [Cloud Recording] status [degraded_performance] has changed as [operational]. " on alert: "Cloud recording and transcription processing delays"
Posted May 12, 2020 - 17:21 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident message [We are currently seeing higher than normal cloud recording and transcription processing times. The operations and engineering teams are working to resolve the issue.] has changed as [Our engineering team has identified the issue and has corrected it. The system is working to clear the backlog recording within the next 24 hours.]. " on alert: "Cloud recording and transcription processing delays"
Posted May 11, 2020 - 23:42 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Cloud recording and transcription processing delays"
Posted May 11, 2020 - 16:18 UTC
Update
[Comment from Opsgenie]Barb O'Connell acknowledged alert: "Cloud recording and transcription processing delays"
Posted May 11, 2020 - 13:43 UTC
Investigating
We are currently seeing higher than normal cloud recording and transcription processing times. The operations and engineering teams are working to resolve the issue.