[Comment from Opsgenie]Barb O'Connell acknowledged alert: "M365 Service Health Notification"
Posted May 06, 2020 - 20:20 UTC
Investigating
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Microsoft Teams service alert
Incident information
Title: Affected users can't join or produce Teams live events
ID: TM212166
Status
Service Restored
Details
Title: Affected users can't join or produce Teams live events
User Impact: Users may be unable to join or produce Microsoft Teams live events.
Final status: We've redirected traffic to an alternate infrastructure, allowing users to access Microsoft Teams live events and remediating impact.
Scope of impact: Impact was specific to any user served through the affected infrastructure in Europe.
Start time: Wednesday, May 6, 2020, at 12:45 PM UTC
End time: Wednesday, May 6, 2020, at 5:00 PM UTC
Root cause: Part of the infrastructure that serves Microsoft Teams live events encountered a failure, resulting in impact if producers or presenters attempted to join the live events between Wednesday, May 6, 2020, at 12:45 PM UTC, and Wednesday, May 6, 2020, at 5:00 PM UTC.
Next steps:
- We're analyzing performance data and trends on the affected systems to help prevent this problem from happening again.
This is the final update for the event.
Thank you,
The Microsoft team
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