[Comment from Opsgenie]Barb O'Connell acknowledged alert: "M365 Service Health Notification"
Posted May 11, 2020 - 14:55 UTC
Investigating
Click on [Body.html] attachment for HTML version
Microsoft 365 suite service alert
Incident information
Title: Can't access multiple Microsoft 365 services
ID: MO212574
Status
Service Restored
Details
Title: Can't access multiple Microsoft 365 services
User Impact: Users may have been unable to access multiple Microsoft 365 services.
Final status: We've identified that a third-party internet exchange site experienced a power outage, resulting in impact. The third-party corrected the issue and we've confirmed that impact has been remediated after monitoring the service.
Scope of impact: Our telemetry indicated that this issue affected a subset of user connections routed from the UK. If the users' Internet Service Provider (ISP) connections were routed within the affected internet exchange, they would have experienced impact.
Start time: Monday, May 11, 2020, at 1:30 PM UTC
End time: Monday, May 11, 2020, at 1:50 PM UTC
Root cause: A third-party internet exchange site experienced a power outage.
This is the final update for the event.
Thank you,
The Microsoft team
To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.