Outbound calls from Fuze
Incident Report for Meltwater IT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [The issue has been identified and fixed, all services should now be restored. We will continue to monitor this incident for the next 2 hours before resolving.] has changed as [This incident has been resolved.].
Statuspage incident component [Sydney, AU] status [major_outage] has changed as [operational]. " on alert: "Outbound calls from Fuze"
Posted May 13, 2020 - 03:48 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating an issue where users can't make or receive calls through Fuze. We are working on identifying the problem, and will update this incident as more information comes to hand.] has changed as [The issue has been identified and fixed, all services should now be restored. We will continue to monitor this incident for the next 2 hours before resolving.]. " on alert: "Outbound calls from Fuze"
Posted May 13, 2020 - 01:23 UTC
Investigating
We are currently investigating an issue where users can't make or receive calls through Fuze. We are working on identifying the problem, and will update this incident as more information comes to hand.
Posted May 13, 2020 - 00:47 UTC