[Comment from Opsgenie]Barb O'Connell acknowledged alert: "M365 Service Health Notification"
Posted May 14, 2020 - 11:19 UTC
Investigating
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Exchange Online service alert
Incident information
Title: Emails from iOS devices that are forwarded with an attachment are being quarantined
ID: EX213204
Status
Service Degradation
Details
Title: Emails from iOS devices that are forwarded with an attachment are being quarantined
User Impact: Users may be unable to send emails if they are forwarded with an attachment from an iOS device.
More info: This issue only affects iOS device with the build version 13.4.1.
Current status: We've determined that emails being forwarded, with an attachment, from iOS devices with the build version 13.4.1 are the messages that are being caught in quarantine. We're creating a fix to whitelist these emails to prevent future messages being held.
Scope of impact: This issue impacts users forwarding emails, with attachments, from their iOS device that is on build number 13.4.1.
Next update by: Thursday, May 14, 2020, at 12:30 PM UTC
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The Microsoft team
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