[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED]. Statuspage incident message [We have identified the cause and are actively restoring the data. We expect all data to be fully recovered.] has changed as [We have finished restoring the data and expect all data to be fully recovered.
Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.]. Statuspage incident component [Fuze Data, Reporting, and/or Discover Services] status [degraded_performance] has changed as [operational]. " on alert: "May 1st Data"
Posted May 06, 2020 - 21:12 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [Fuze has identified an issue where a subset of customers are unable to view queue summary data for May 1st in Fuze View. We are working diligently to identify the issue and reload the data. We will provide regular updates until the issue has been resolved. We apologize for any inconvenience caused and appreciate your patience.] has changed as [We have identified the cause and are actively restoring the data. We expect all data to be fully recovered.]. " on alert: "May 1st Data"
Posted May 06, 2020 - 16:58 UTC
Investigating
Fuze has identified an issue where a subset of customers are unable to view queue summary data for May 1st in Fuze View. We are working diligently to identify the issue and reload the data. We will provide regular updates until the issue has been resolved. We apologize for any inconvenience caused and appreciate your patience.