[Comment from Opsgenie]System noted: "Statuspage incident message [This issue has been resolved and all the services are operating normally.] has changed as [This issue has been resolved and all the services are operating normally. The problem is mitigated at 14:10 UTC. We will provide detailed impact analysis.]. " on alert: "We observe increased error rates on API"
Posted Mar 03, 2021 - 02:18 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [The issue has been resolved and we are closely monitoring the services.] has changed as [This issue has been resolved and all the services are operating normally.]. " on alert: "We observe increased error rates on API"
Posted Feb 04, 2021 - 15:28 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [The problem is related to a customer sending a massive amount of traffic and causing degraded performance. We have rate-limited the customer requests and observing recovery at the moment.] has changed as [The issue has been resolved and we are closely monitoring the services.]. Statuspage incident component [Incident REST API] status [degraded_performance] has changed as [operational]. Statuspage incident component [Heartbeat REST API] status [degraded_performance] has changed as [operational]. Statuspage incident component [Alert REST API] status [degraded_performance] has changed as [operational]. " on alert: "We observe increased error rates on API"
Posted Feb 04, 2021 - 14:33 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are investigating the increased error rates and we'll be providing more updates shortly.] has changed as [The problem is related to a customer sending a massive amount of traffic and causing degraded performance. We have rate-limited the customer requests and observing recovery at the moment.]. Statuspage incident component [Incident REST API] status [degraded_performance] has changed as [operational]. Statuspage incident component [Alert REST API] status [degraded_performance] has changed as [operational]. Statuspage incident component [Heartbeat REST API] status [degraded_performance] has changed as [operational]. " on alert: "We observe increased error rates on API"
Posted Feb 04, 2021 - 14:18 UTC
Update
[Comment from Opsgenie]System noted: "Statuspage incident impact [MINOR] has changed as [MAJOR]. " on alert: "We observe increased error rates on API"
Posted Feb 04, 2021 - 14:17 UTC
Investigating
We are investigating the increased error rates and we'll be providing more updates shortly.