Meltwater IT Status - Opsgenie Incident - We observe increased error rates on API

Opsgenie Incident - We observe increased error rates on API - 4 February 2021

Incident Report for Meltwater IT

Investigating

Click on [Body.html] attachment for HTML version

We observe increased error rates on API

Incident status: Identified
The problem is related to a customer sending a massive amount of traffic and causing degraded performance.
We have rate-limited the customer requests and observing recovery at the moment.

Time posted
Feb 4, 14:18 UTC

Components Affected
US - Incident REST API, US - Alert REST API, US - Heartbeat REST API, EU - Incident REST API, EU - Alert REST API and 1 more component.

View 1 previous incident update https://stspg.io/cjgft9rkf0mq

You received this email because you are subscribed to Opsgenie's service status notifications.
Manage your subscription: https://opsgenie.status.atlassian.com/subscriptions/skfvbthmf79d/edit

Posted Feb 04, 2021 - 14:18 UTC